Abnormal Psychology-Abnormal Behaviour-Psychology

Type at least a 300 word response to the question below:
Reading materials are chapter 1-2 and lecture video is attached.
Suppose Pietro was hearing the voice of a deceased relative, and he
was from a culture where such experiences were considered normal—
or at least not abnormal. But he was distressed about hearing the
voice, to the point where he was having a hard time doing his job.
Should Pietro be considered to have a psychological disorder? If so,
why? If not, why not? What additional information would you want to
help you decide, if you weren’t sure? Define the three criteria of
diagnosis and consider culture (as discussed in lecture 1A) in your
response.
https://screencast-o-matic.com/watch/crVZr39m38